Numerous laws have an impact on how we do business with our clients. We support the South African legislation, as it offers our clients greater protection.
PRIVACY
Policy Information Disclosure
All client information is confidential and will be treated as such. We may be requested to disclose client information to credit bureaus or similar organisations, when required or permitted by law. This could be, for example, in the event of fraud prevention or investigation, risk management and security, subpoena or similar legal process.
Protection of Personal Information Act
Download the 1st Insurance POPIA Compliance Manual
Promotion of Access to Information Act
Download the 1st Insurance Promotion of Access to Information Act Manual
Request for Access to Record
Download the 1st Insurance Request for Access to Record Manual
Outcome of Request and of Fees Payable
Download the 1st Insurance Outcome of Request and Fees Payable Manual
Internal Appeal Form
Download the 1st Insurance Internal Appeal Form
FSCA
Financial Sector Conduct Authority Act (FSCA) 2002.
The FSCA Act aims to offer the customer greater protection. It regulates selling of financial products and the quality of financial advice given to the customer. A client is therefore entitled to a full disclosure of information and fees on any financial product sold to them. We as the broker are obliged to keep proper client records and record of all transactions, complying with the legislation and assuring quality advice is given. 1st Insurance Brokers is licensed with the Financial Services Board (FSB) compliance number 24757, the independent institution that ensures brokers, intermediaries and financial advisors are trained to the acceptable industry standard.
Download the FSCA Letter to Stakeholders
View the List of Acts administered by the Financial Services Board
TERMS AND CONDITIONS
Legal
The content of the site is and remains the property of 1st Insurance Brokers (Pty) Ltd. The use and access to this site is subject to these terms and conditions. You may browse the site for information, education and communication with us. The use of this site is free of charge. 1st Insurance Brokers prohibits you from copying, modifying, republishing, reproducing, displaying, transmitting or posting any part of the site without written permission.
1st Insurance Brokers wil not be held liable for any loss, harm or damage suffered by users of this site, as information transmitted via internet and e-mail is vulnerable to unlawful access and monitoring.
Data Protection
1st Insurance Brokers may use any information you provide and records of your visits to our site, to monitor and improve our services and marketing. Any details provided, from which you can be identified, will be kept confidential.